Terms of service
Terms of service
Please read these Terms of Service (“Terms”) carefully before using this website (the “Site”). By accessing or using the Site, submitting a request through the Site, or calling a phone number listed on the Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.
What this Site is
This Site operates as a free referral service to help homeowners connect with independent, local service contractors (“Contractors”). The Site is not a contracting, plumbing, HVAC, or home repair company. We do not perform any repair, installation, maintenance, or inspection work ourselves.
When you submit a request through the Site or call a number listed on it, you may be connected with one or more independent Contractors who service your area. Any resulting agreement for services, pricing, scheduling, or work performed is strictly between you and the Contractor.
Eligibility and use of the Site
You must be at least 18 years old and able to enter into a binding agreement to use this Site. By using the Site, you represent that the information you provide (such as your name, phone number, address, and description of the service needed) is accurate and that you are the homeowner or an authorized representative of the property in question.
You agree not to:
- -Use the Site for any unlawful purpose
- -Submit false, misleading, or fraudulent information
- -Attempt to interfere with the Site’s operation, security, or servers
- -Scrape, copy, or republish content from the Site without permission
- -Use the Site to submit requests on behalf of a business without disclosing that fact, where relevant
No warranty or guarantee of Contractor work
This is important: We do not employ, supervise, train, or control any Contractor referred through the Site. Contractors are independent businesses solely responsible for their own licensing, insurance, employees, pricing, workmanship, and conduct.
We make no representation or warranty, express or implied, regarding:
- -The licensing, insurance, or qualifications of any Contractor
- -The quality, safety, timeliness, or outcome of any work performed
- -The accuracy of any pricing, estimate, or statement made by a Contractor
- -The availability of any Contractor at any given time
Any warranty on parts or labor, if offered, is provided solely by the Contractor performing the work - not by this Site.
It is your responsibility to independently verify that any Contractor you engage holds the licenses and insurance required for the work being performed in your jurisdiction before authorizing any work.
Limitation of liability
To the fullest extent permitted by law, this Site, its owners, operators, and affiliates shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from or related to:
- -Your use of the Site
- -Any interaction, agreement, or dispute between you and a Contractor
- -Any work performed, delayed, or not performed by a Contractor
- -Any property damage, personal injury, or financial loss resulting from a Contractor’s work or conduct
Your sole remedy for any dissatisfaction with a Contractor’s work is to address it directly with that Contractor, and if applicable, through the appropriate state licensing board or consumer protection agency.
Photos, videos, and Site content
Any individuals depicted in photos or videos on this Site are actors or models used for illustrative purposes only. They are not, and do not represent, any Contractor listed or referred through the Site.
All content on the Site - including text, graphics, logos, and design - is owned by us or our licensors and may not be copied, reproduced, or distributed without permission.
Reviews
Where reviews or testimonials appear on the Site, they reflect genuine feedback from real customers and are not fabricated, incentivized without disclosure, or AI-generated. If you believe any review on the Site does not meet this standard, please contact us so we can investigate and remove it if warranted.
Third-party links and Contractors
The Site may contain links to third-party websites or connect you with third-party Contractors. We do not control and are not responsible for the content, privacy practices, or conduct of any third party, including any Contractor referred through the Site.
Changes to these Terms
We may update these Terms from time to time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of the Site after changes are posted constitutes acceptance of the revised Terms.
Governing law
These Terms are governed by the laws of the Commonwealth of Virginia, without regard to its conflict of law principles. Any dispute arising from these Terms or your use of the Site shall be resolved in the state or federal courts located in Virginia.
Water Heater Repair Pros
Brambleton, VA
(703) 263-8174
Last updated: to be added before publishing.